Shipping Protection by Corso
Add Green Shipping Protection to your site and get the same luxury shipping protection service that is trusted by Shopify’s top brands.
Shipping Protection by Corso
On Your E-commerce Site
Easy Install
On Brand Design
Proven Performance
Shipping Protection Dashboard
The Shipping Protection Dashboard empowers you to be in control. Get insights, create claims, and see every interaction with your customers. It’s built to be a powerful ally for your team.
Metrics & Claims
Claim Conversations
Sustainability
Corso Handles ALL Types Of Shipping Issues
Think of the worst shipping issue.
Now let Corso cover it.
Lost
Damaged
Stolen / Porch Pirates
Delivered, Not Received
Wrong Items
Wrong Address Delivery
Customer Input Incorrect Address
Return To Sender
Origin Scan Only
Arrived After Guaranteed Delivery Date
...Plus Specific Coverage For Your Unique Situation
It’s more than coverage.
It’s care.
I had accidentally put the wrong city for my address, and was very nervous that I wouldn’t get my package. You were responsive to all my questions and it is now on its way!
Wonderful! The issue was the mailman put my package in the wrong mailbox at my complex.
Everyone at FirstMile gave me the runaround. You solved my issue within a few hours, same day. Appreciated.
The promptness on responses for my claim for damage product was handled expeditiously. Keep up the great customer care service.
Learn More About The Corso Concierge
Corso Concierge
Award-winning Customer Service
Our award-winning Corso Concierge team is recognized by Front as a leader in customer satisfaction. They are a team of e-commerce veterans who have built and scaled multiple 8-figure brands.
You can relax knowing that we are taking care of your customers at the same level you would, all while saving you time and money.
We make sure every customer is responded to by a real human (purposefully not robots) within one hour of filing a claim. Our mission is to win them over for your brand by approving claims, not finding technical loopholes to deny them.
The Corso Concierge Is About People
Kody Probst
Molly Meetz
Lauren Soto
NEW FEATURE
See every email sent or received by the Corso Concierge
The Corso Concierge is built to represent your brand and become a powerful ally with your team. In our dashboard, you get access to every interaction that Corso has with your customer.
Your customers will love Corso
Nothing gives us more pride than hearing what your customers say about our Corso Concierge. We live for these reviews.
“Thank you for the excellent business will definitely be ordering more for my wife. You guys customers service is top notch” – Erich, Topicals Customer
“Very responsive, incredibly eager to assist, and an absolute pleasure to deal with.” – Cory, Dixxon customer
“I received an immediate response. A solid solution to the problem was provided, which will resolve the issue. Thank you!!” – Allison, Brumate customer
“This is the fastest, most worry free service I’ve ever received! Thank you” – Stephanie, Laird Superfoods customer
Corso Concierge SLAs
Every claim is tracked, measured, and surveyed for optimal results
Response
To Resolution
%
Customer Satisfaction
Connection Matters
Our goal is to help brands win.
Shefit
"Their team is extremely responsive; It's refreshing. We used another vendor for over two years, change is scary, but Corso made the switch easy."
Honeylove
"One of the things we want to exude is a sense of luxury. That’s why we went with Corso!"
Every Man Jack
"Great team, super helpful and quick to reply to our team and of course customers reaching out for support with their orders. Easy install and tracking. And our customers seem to definitely find value in the service."
böhme
"Super easy implementation! The team is very helpful and managed to implement a lot of custom functionalities. So far we are very happy with the protection. Their CS is great, they are very responsive."
Crew
+
Shipping Protection
The post-purchase platform that pays for itself
Combine CREW by Corso with Green Shipping Protection and unlock the Corso Post-purchase Platform. You get the entire product suite along with a unique business model that can cover costs such as shipping issues, return labels, app SaaS fees, and carbon offsets.
Sustainability | Greener Together
Your all-in-one carbon reduction program.
Participate with us in e-commerce sustainability
