Fenix Commerce
Keep customers informed on the status of their shipment with on-brand tracking pages, multi-channel notifications, order routing management, and calculated estimated delivery dates on the product page.
Reduce WISMO (Where’s my Order) Inquiries with the Fenix Tracking Page Integration
Description
Keep your customers informed on the status of their shipment with on-brand tracking pages and multi-channel notifications
Fenix Commerce enables eCommerce brands with branded after-sale customer experiences that build consumer trust while reducing WISMO calls
Display accurate order delivery dates
Communicate Clear Delivery Promises From Pre-Purchase to Doorstep Fenix Commerce enables eCommerce brands to display Definitive Estimated Delivery Dates on PDP, Cart, and Checkout.
Optimized Multi-location fulfillment order routing
FEATURES
Resolve Customer Inquiries Quickly
Timing is everything when it comes Customer Service. Use the Corso <> Fenix Commerce integration to allow your customers to easily report a shipping issue directly from your branded tracking page.
Create Transparency in the Post Purchase Journey
Keep customers notified and up to date as to where their order is and when it will be deliverd with Estimated delivery dates on the product page and notifications during transit..
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