FSG Prints Delivers a Better Customer Experience With Corso
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FSG Prints leverages Green Shipping Protection to elevate their customer experience
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FSG Prints leverages Green Shipping Protection to elevate their customer experience
Ian at FSG prints explains in his own words his experience with Corso:
“We’ve had a great experience with Corso. As our business has grown, we’ve needed more and more help keeping our customers happy. With the issues plaguing the supply chain, logistics and the post office, it became clear we needed to use package insurance. We initially used another package insurance app for a few years, and they were a huge help. One day we got an email from Nathan and I decided to look into their product. They promised that they would do more for us than the previous company, and they have followed through with everything!
Corso Green Shipping Protection has:
- Connected with us via Slack to facilitate easy communication.
- Resolved all claims promptly.
- Provided us with guidance to help increase awareness of, and engagement with their product for our customers.
- Reduced our carbon footprint.
- Treated our customers as if they were their own. They’re easy to work with, friendly and motivated to grow with your business.”
Quick and painless! Thank you!
So kind, so helpful. Made my shipping issues completely disappear, which of course I love! Thanks so much!!
Responded very fast and was very willing to fix the problem I had!
Fantastic Customer Service! Speedy responses to my questions
Feels So Good Prints has been using Green Shipping Protection for almost 2 years. With the Corso Concierge team consistently hitting above a 98% CSAT score, this helps FSG’s customers in times of frustration when packages are lost, stolen, or damaged.
On average, FSG receives over 15 reorders a month and saves hours every week by letting the Corso Concierge team take care of their customer’s shipping issues.
Corso has treated our customers as if they were their own. They’re easy to work with, friendly and motivated to grow with your business.
About Feels So Good Prints:
Feels So Good is a screen printing and design shop located in Austin, TX. They specialize in custom paper and apparel products, produced with precision and care by their team of experienced screen printers. Their retail shop showcases their original designs that are crafted with an eye for detail and quality. In addition, their ecommerce site hosted by Shopify allows customers to purchase their products from anywhere in the world.
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