
Shipping Protection Features
Luxury Shipping Protection For Top Shopify Brands
Branded Experience
Flexible Widget Placement
Add the shipping protection widget to accomodate all theme types and Shopify plans
Branded Customer Portal
Direct your customers to a branded portal for a seamless brand experience
Branded Widget
Keep your site clean with a minimalist widget that matches your brand perfectly
No Extra Emails
Leverage the emails you are already sending to add simple callouts for shipping protection coverage
Corso Concierge
Extensive Claim Coverage, We Cover It All
- Lost in transit
- Damaged
- Stolen
- Delivered not received
- Wrong items
- Wrong address
- Customer input incorrect address
- Return to sender
- Origin scan only
- Arriving after guaranteed delivery date
Personalized Responses
Frustrated customers get a personal, friendly response from the Corso Concierge team, not a robotic algorithm
Award Winning Service
Give your paying customers the luxury service they deserve with industry leading SLAs for response time and customer satisfaction
Flexible SLAs
Cater SLAs to your unique business needs with the primary goal of taking care of customers
Dashboard & Admin
Transparent Claim Conversations
See every email sent and received by our Corso Concierge team so you always have the latest context
Key Performance Indicators
Measure key metrics related to your shipping protection program
Merchant Claim Creation
Create claims on behalf of your customer and send them to our Corso Concierge for immediate resolution
Sustainability Dashboard
Know how much carbon you are offsetting with tracking and accountability for every protected order
Integrations
Help Desks
Full integrations with multiple help desks such as Gorgias, Zendesk, Slack and more. Manage all tickets from one place.
Subscriptions
Protect subscription orders with easy integrations into Recharge, Skio, Stay, Yotpo, and more.
Carts
Integrate seamlessly with 3rd party carts like Rebuy, Upcart, Slidecart, Uplinkly, Wow, Boost and more.
Shopify Extensions
Drag and drop the Corso Checkout Extension into your Shopify Plus Checkout
Open API
Use the Shipping Protection Open API to build custom functionality
Support
Dedicated Onboarding
Let our concierge team make sure that any onboarding or transitions go smoothly
Knowledge Base
Every feature and process has an article to help you get the most of Shipping Protection
Ongoing Feature Development
Get new features and functionality immediately upon release, which is often
Start Using Shipping Protection by Corso
We are constantly adding new features that will be available for as long as you are using Shipping Protection by Corso
Introducing
The Corso Post-Purchase Platform
Shipping Protection
Resolve shipping issues instantly with the Corso Concierge
Shipping Protection
Returns
Configure your return policy and Corso does the rest
Returns
Exchanges
Mitigate refunds with modern exchange-first flows
Exchanges
Tracking
Offer tracking pages and the Corso Hub for every online order
Tracking
Warranties
Pre-qualify claims and streamline your warranty resolution
Warranties
Sustainability
Reduce shipping carbon with verified carbon offset projects
Sustainability
