Have all your customer’s data displayed when you’re talking to them. Edit orders, modify subscriptions, and refund payments without leaving your helpdesk.

Get the full customer picture

Have all your customer data displayed when you’re talking to them. Edit orders, subscriptions or refund payments from your helpdesk.

Automate repetitive tasks to spend more time where it counts

From automating the tasks like cutting and pasting commonly asked questions, to fully automating and closing out tickets, your support team will spend less time looking busy, and more time talking to customers.

The average shopper views their order status 3-5 times while their order is in transit. Capitalize on this customer engagement to educate, inform, and promote your products to your existing customers. 

In Transit Notifications

Reduce customer service WISMO (Where is My Order) inquiries by proactively informing customers of the status of their shipment through branded tracking page and/or push notification via Email/SMS

Create customized flows to quickly and efficiently give customers answers to their questions by streamlining your response tools. 

Integrate with meaningful tech solutions

The Zendesk open API allows all your favorite tech enabled platforms to integrate directly with Zendesk to allow your CX team to quickly and efficiently resolve customers concerns… With over 1200+ integrations you can start to stream line your CX responses. Including the CORSO Shipping Protection Integration;)

Omni Channel Customer Service

Manage all of your customer service concerns from all of your marketplaces in one software. Respond to customers messenger, sms, email, phone etc… inquiries all within the Zendesk platform.

Keep your customers informed on the status of their shipment with on-brand tracking pages and multi-channel notifications

Fenix Commerce enables eCommerce brands with branded after-sale customer experiences that build consumer trust while reducing WISMO calls

Display accurate order delivery dates

Communicate Clear Delivery Promises From Pre-Purchase to Doorstep Fenix Commerce enables eCommerce brands to display Definitive Estimated Delivery Dates on PDP, Cart, and Checkout.

Optimized  Multi-location fulfillment order routing

Reduce the amount of split shipments from multiple warehouses by optimizing order routing shipments cost effectively between multilple fulfillment locations.

Prevent inaccurate addresses that result in returned shipments & costly redelivery fees. 

Block undeliverable addresses

Toggle rules to prevent shipping to PO Boxes, Parcel Lockers, Pack Stations or Malformed addresses.

 

Reduce your international shipping spend with the from the Passport Shipping Team. Most brands save an average of 20% of their international shipping spend!

Shipping Protection

There’s going to be hiccups with your shipments. Make sure orders are protected with Corso Shipping Protection to take care of those errors.

Customer Experience

Don’t overwhelm your customers decision fatigue at checkout by offering too many shipping options. Profitably display the best shipping carrier at checkout to match your shoppers needs and expectations. 

Duty & Tax Calculations

Accurate Delivery Date on DDP

Give your customers peace of mind knowing when they can expect their shipment to be delivered directly from the product page.

Corso is proud to announce a new strategic partnership with Shipware, a leading shipping logistics company that provides expertise and technology to help businesses reduce shipping costs.
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The partnership will also provide Corso customers with access to Shipware’s parcel and LTL auditing services, third party warehousing, and modal optimization services. This will allow customers to identify cost savings opportunities across their shipping operations, make sure that carrier invoices are accurate, and reduce their shipping costs, respectively.

Increase brand profitability and reduce shipping expenses with ShippingEasy discounted USPS and UPS shipping rates. 

Marketplace Integrations

Easily print, pack and ship orders all within the Easy to use ShippingEasy portal. Integrate with over 60 major selling channels including Shopify, Amazon, Etsy, BigCommerce, eBay, PayPal, Wish (and so many more).

Branded Tracking

Brand the entire shipping process with ShippingEasy’s Branded Tracking. Link your branded tracking page to your website, social links and promotional imagery. No Outside distractions!