SuitShop leverages Green Shipping Protection to deliver an exceptional customer experience.

With affordable, size and gender-inclusive suits for every occasion, SuitShop can now continue to focus on providing high-quality products while Corso delivers the exceptional post-purchase experience to match.

To improve clarity for customers, SuitShop was already leveraging a Malomo branded tracking page for clear shipment updates of orders in transit. In turn, this has helped SuitShop drastically reduce their customer’s WISMO (where is my order) concerns along with a branded tracking page for a polished customer experience.

Combined with Corso Green Shipping Protection, this integration with Malomo seamlessly allows customers to view their shipment status and, in the case of a shipping issue, can easily report it, allowing the Corso Concierge team to quickly resolve the issue.

Honeylove leverages Green Shipping Protection to enhance the customer experience, increase brand loyalty, and protect revenue.

Powered by Shopify, Honeylove combines function and fashion for customers of all shapes, sizes and backgrounds, by designing fashionable garments with discreet shaping powers.

The Honeylove team have been constantly trying to improve and “amp up” their customer shopping experience. In particular, they strived to exude a sense of luxury and increase brand loyalty. This is why they chose Corso and the Corso Concierge team.

With a seamless onboarding process, Honeylove launched with Corso on Thanksgiving, less than 24 hours before the biggest sale of the year. This seamless process allowed Honeylove to feel that Corso was an extension of the business, as opposed to a third-party vendor.

Honeylove also noted how Corso Package Protection gave customers a further sense of security, knowing that any issues that arise between purchase and delivery, will be handled quickly and easily.

Bohme leverages Green Shipping Protection to reduce workload and improve the customer experience, enabling them to focus on fashion. 

Corso reduces the Bohme CX team’s ticket count by an average of 150+ tickets a month, allowing the Bohme team to focus their time on helping more customers to look and feel their most beautiful.

How does the partnership work?

Bohme is able to offer a seamless customer experience by utilizing the best in class customer solutions tech. By leveraging the Corso Green Shipping Protection Integration with the Gorgias Helpdesk, the Bohme CX team is able to quickly respond to all their customer inquiries from one easy-to-use helpdesk.

Gorgias helps brands to manage customer communications between phone, email, SMS, chat, etc. all within one dashboard. Shopify merchants love how Gorgias connects with customer order data and has easy-to-use integrations, like the Corso Green Shipping Protection integration. 

While customers can easily report a shipping issue directly from their order confirmation email, cx representatives can also simply file these shipping claims from the Gorgias dashboard for their customers as well.

Unfortunately, packages do get lost, damaged, or stolen in transit. It’s never a great feeling. However, when it does happen immensely valuable to have the Corso tech and the team facilitate a quick and easy resolution to help your customers, that doesn’t break the bank.