Within the eCommerce landscape, sustainability has emerged as a non-negotiable principle, with environmentally conscious consumers actively seeking brands that align with their values. As this landscape continues to expand, so does the importance for businesses to adopt eco-friendly practices. Recent studies reveal that a staggering 79% of consumers consider sustainability a crucial factor in their purchasing decisions. However, amidst this increased awareness, is greenwashing. Nearly 42% of shoppers have encountered misleading claims of environmental responsibility.

In this article, we dive deeper into Green Shipping Protection, what it means for brands and consumers, and what makes it so green.

What is Green Shipping Protection?

Shipping or package protection refers to the service implemented to safeguard, protect, and cover goods during the transit process from the store to the customer. This involves covering packages for damage, loss, or theft that may occur during shipping. If an issue does arise during shipping, is it the protection provider’s duty to process the claim and replace or refund the item as quickly, seamlessly, and headache-free as possible. 

So how can this process be “green”?

As the number of lost, stolen, and damaged packages increased, providers saw an opportunity to help mitigate the headache associated with these issues. At Corso, we also saw another opportunity. With 58 million packages being shipped every day in the US, how can we reduce shipping-related headaches, all while doing our part for the environment?

By working together with world-class certified carbon partners, Corso incorporates the cost of offsetting the carbon emissions associated with the shipping of the order, into the cost of the shipping protection. This amounts to around just 2% of the order total. Not bad for saving your package and the planet, even if we do say so ourselves.

To protect our brands and customers from greenwashing, at Corso we only work with certified carbon partners and provide official carbon offset certificates to show transparent use of funds.

For more information on our trusted carbon partners and the exciting projects we’re supporting, head on over to the Corso sustainability and impacts page.

For Shoppers: Green Shipping Protection 

Shipping protection serves as a safeguard against theft, loss, and damage during shipping. In 2022 alone, 79% of shoppers in the US had a package stolen. Along with theft, shipping protection means that if a product arrives damaged or goes missing, customers will be reimbursed or receive a replacement. This added layer of assurance enhances the overall shopping experience, allowing customers to shop confidently. The “green’ part of the shipping protection allows customers to do their part for the planet while shopping online with just a simple checkbox tick. Every order with Green Shipping Protection will offset the carbon emissions associated with shipping the order.

Adding green shipping protection to the order could not be easier. At the checkout, customers can spot the Corso Green Shipping Protection check box, like in the photo below. Once the purchase is complete, customers will receive an email confirming the protection, including information in case an issue does arise. In this case, customers follow the details in the email or head straight to reorder.corso.com where they can fill out the relevant information and within 24 hours, one of the lovely Corso concierge team members would have reached out and resolved the issue. It couldn’t be simpler!

See what other customers had to say about their experience with Corso.

For Brands: Green Shipping Protection 

In the competitive world of eCommerce, ensuring the safe and secure delivery of orders is paramount. Offering package protection not only shields customers from the uncertainties of the shipping process, but also reinforces the brand’s commitment to customer satisfaction. By providing coverage against damage, loss, or theft during transit, eCommerce brands instill confidence in their customers. This helps to increase loyalty and positive reviews. This proactive approach to mitigating risks not only enhances the brand’s reputation but also helps to save valuable time and costs that would usually be associated with the claims process with couriers. The green approach allows your brand to take a more sustainable stance in the eCommerce space and communicate with customers on the progress and total amount of carbon offset to date. This also helps to inspire customers to make more sustainable choices. 

Learn more about shipping protection for brands and is it worth it?

Installing Green Shipping Protection

Installing Green Shipping Protection with Corso is as easy as 1, 2, and 3. Brands can find and download the app on Shopify and BigCommerce completely free of charge. During the installation process, our implementation team is promptly notified of your app installation. Following this, essential Corso products are seamlessly incorporated into your product inventory, allowing customers to add them to their carts just before completing a purchase. Finally, you gain instant and full access to the admin dashboard and app settings.

The dashboard provides an overview of placed orders, reorder requests and the total CO2 offset in metric tons. It grants access to detailed information about each order, including their shipping protection status for the current and previous months. Notably, you can initiate reorder requests directly from the dashboard, empowering you to manage shipping issues efficiently with your support staff. The dashboard also features a convenient search function, enabling you to locate any order using either the last name or order number.

For more information, how-tos, and video tutorials on how to install the app, head on over to our Corso Green Shipping Protection help page. Alternatively, feel free to watch a demo of Corso in action and our expert team can walk you through step by step.

In Summary 

In conclusion, the incorporation of Green Shipping Protection emerges as an invaluable asset for both brands and shoppers. By offering financial security against lost, stolen, or damaged packages, it shields brands from unnecessary financial strain, preserving their profitability and bottom line. Additionally, the time saved by avoiding the long claims process and package issue resolution allows brands to channel their efforts into core business activities. This protection not only elevates the post-purchase experience for customers but also cultivates loyalty and trust. In the grand scheme, the cost of shipping protection is a minor investment compared to the considerable peace of mind it provides, the financial savings incurred, and the positive impact on brand perception and customer loyalty. It’s a comprehensive solution that not only addresses immediate concerns but also contributes to the broader goals of environmental responsibility, offsetting carbon emissions, and contributing to the preservation of our planet.